Trade in device mailed to wrong return address
Appears I sent the device back in the box that my new note 20 ultra arrived in. Shipping materials were provided with no clear instructions so I padded up the box, wiped my trade in device, put it in a zip lock bag and sealed it with the tape provided and applied the shipping label that was provided as well.
Fast forward a couple of days I find this email saying they will provide separate shipping materials.
I am confused and now I am wondering if I sent a mint condition $850 phone into the void.
Trade in portal is useless, I hope this grabs the attention of someone who can actually help me instead of getting bounced around automated phone lines and out of country reps who don't understand what a USPS package intercept is.
Speaking of which, I did try to do a USPS Package Intercept and the return tracking was not eligible.
I have photos of everything as well.