SCAMMED by Bj's AT&T Representative
A couple of months ago I was stopped by an AT&T representative at BJ's and I was told that I could get an iPhone XR for $5 a month (for 30 months), and an iPhone 8 for free if I switched to a new plan with unlimited data, talk, text. I agreed to the terms, got my plan changed from 10GB a month to Unlimited, and I was told that I would be charged a normal price for the phone initially but after 4 months, it will revert to the $5 price. Fast Forward to today, I have my bill and I'm still being charged full price for the phones! I talked to AT&T over the phone they are completely UNAWARE of this promotion and can't do anything about it, I go to my local AT&T and they are UNAWARE as well. I go the same BJ's again today, and nobody from AT&T is there! The AT&T booth is there, the times listed are Monday, Thursday - Sunday 11 AM - 7 PM. I sat in BJ's and waited over an hour for a representative to show up, (just in case they were on lunch break) and nobody showed up! I asked a BJ employee for their location, and nobody knows since AT&T is an independent entity in the store. So today, I did some research and would you believe that someone else had the EXACT same problem as me.Click Here. This is ridiculous! I need this fixed ASAP! I didn't agree to this!