AT&T Community Forums

S10+ Can as of 3 days ago I can only send/receive texts from other ATT users

I just realized that for the past 3 days I can not send or receive text messages from anyone other than a ATT phone. I even deleted all texts and did a phone reset. No Luck

Responses

ATTHelp

Community Support

•

231.3K Messages

4 years ago

Greetings @donwmack

Allow us to look into why your not receiving texts from other devices.

To get started, we'd like to ask a few questions:

Are you able to make/receive phone calls and use other features with your cellphone?
Do you receive any error messages when sending/receiving a text to the non-AT&T devices? If so, what does the error message say?
Is your device connected to a available wifi or cellular network when sending a text?

Provide us more details for further review.

We're more than ready to help!

Dwight, AT&T Community Specialist

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