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Tue, Oct 1, 2019 1:37 PM

Return phone

I recently upgraded to iPhone 11pro but I made mistake on ordering the wrong phone so I sent it back September 20 here today Oct1 still no status change. My upgrade wasn’t reversed yet and it showed the phone was delivered 

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ATTHelp

Community Support

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140.8K Messages

a year ago

Hello @Takaya,

 

We'd be more than happy to take a closer look into the status of your return. We'll be sending you a private message to request account information shortly.

 

Sean, AT&T Community Specialist

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