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L

New Member

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3 Messages

Saturday, September 19th, 2020 9:59 AM

Please Help

I recently purchased a new upgrade and I accidentally ordered a IPhone 11 Pro but I wanted a iPhone 11 Pro Max so what should I do to get the phone I anticipated to get? 

ACE - Sage

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117.2K Messages

4 years ago

You will have to return the phone you didn’t want. If you’ve already opened the box you’ll have to pay the $55 restock fee.

you have only 14 days in which to process a return

 

ACE - Expert

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13.1K Messages

4 years ago

No one here can help you, this is a user helping user forum. You need to call AT&T customer service or go to an AT&T store and see if customer service can help you.

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