Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Trade In and Get Rewarded!
G

New Member

 • 

1 Message

Sun, May 23, 2021 9:51 PM

Phone Upgrade

My husband has an old 3G flip phone on the prepaid plan. He was told that after February 2022 if won't work anymore. Was told he needed an ATT Cingular Flip IV (he does not want a smart phone). We were told we would have to order it online from the ATT website or buy it at a corporate ATT Store and then we could take it to our local retailer to transfer the data from the old phone to the new phone. I tried the website and it just sent me in circles. (found the phone, clicked on buy it, sent me to login page, logged in, back to finding the phone, clicked on buy it, back to login page, repeat). Now I'm trying to find the corporate store in Winston Salem, NC and can't figure out which one it is. HELP!

Juniper

ACE - Expert

 • 

30.4K Messages

1年前

For more info on the 3G shutdown, including phones still compatible, this is the support page. Get Ready, 3G is Going Away in 2022 - Wireless Customer Support (att.com)

For store location: AT&T Store Locator, AT&T Locations Near You (att.com)

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.