Need to Return Phone
I upgraded a phone through best buy today and received an email that said "Your carrier requires that you return your old device to avoid charges. Please check your e-mail for a pre-paid postage label and shipping instructions". I never received an email to return my iPhone. I have talked to AT&T in person, online, phone and even went to Best Buy again and they said they cant help me. Im really trying to avoid a charge for not returning my phone. Ive noticed this has happened before and just want to resolve this.