Mailed in iPhone 4s but never received $200 credit / reward.
On October 20th, I filled out the trade-in form, printed it out, and mailed it with my iPhone 4s to the AT&T recycling location in Indiana, as instructed. As of today, I've not received my $200 credit. I've called AT&T Customer Service on 8 different occasions with no success. In total, I've spent nearly 4 hours on the phone with AT&T. No one knows where my phone went. No one I've spoken to can even articulate the way the program is supposed to work. Honestly, how is AT&T still in business?