iPhone X Trade in Value

Not sure anyone here knows the exact answer on how they determine trade in value. Your phone needs to be valued at $95 minimum to get the $800 credit. If there is no physical damage, I would expect an X to be easily worth at least $95. If so, you get the full $800 since all iPhone 12’s cost $800 or more.

Was told to go to Att trade in .com. They showed trade in estimated at 220.00 for my iPhone X 256gb. Att screwed me when I upgraded to IPhone X. Was about to do same on iPhone 12 upgrade. Not this time with their bait and switch promotions. I’m looking for a new carrier. Done with Att. Good luck! You should go to trade in site  you will see what the value your phone. You will only get up to 800.00 ( the value of the trade in). Att rep told me I would only be getting estimated 220. If that what the atttradein site says.

Lagirl95, that's not correct. The trade-in site will only tell you a trade-in value for a phone WITHOUT any other promotions or offers. That site will never, ever tell you that you are getting $800.

The requirement for the iPhone 12 promotion is to have a trade-in that is worth at least $95 to get the full $800 credit, and at least $35 to get a $350 credit.

The offer details say:

"Trade-in an eligible Smartphone in good working condition with a minimum trade-in value of $95 for $800 credit ($35 for $350 credit) within 30 days of activation."

If someone else is telling you that you'll only get $220, that is incorrect and they don't know the details of their own promotions.

I also have an iPhone X and am looking to upgrade.  Looks like I can get the iPhone 12 Pro for $10-$17/mo. depending on storage options.  I'm ready to do it but want to make sure that I am eligible for the promotion and, if so, that I follow the correct steps so that I get the $800 in credits.  I am currently on an older unlimited plan (my bill says it's the Wireless & AT&T TV NOW) plan.  I have 4 phones and an Apple Watch on the plan.  Am I eligible for the $800 bill credit promotion? If so, do I purchase the phone first and then "upgrade" the plan or do I upgrade the plan first and then purchase the phone?  Thanks in advance for the help!

_entheos_, I had a lot of the same questions (I'm on AT&T Unlimited Choice II + AT&T TV NOW, 2 iPhones and 2 Apple Watches), and the thing is, a lot of the older unlimited plans appear to qualify, as long as they are not $45/mo or less unlimited data plans — but the catch is that only AT&T's current unlimited plans get you 5G access. So if you want to get 5G and also keep HBO (HBO with AT&T TV NOW and HBO Max), I think your only choice is to do Unlimited Elite. It does appear that you can get the promotion as long as within 30 days of activating your phone, you trade in your old phones AND get anything with your plan squared away. 

@daveschroeder I think the point was you can use the ATT trade in website to make sure your trade in will be worth the required $95 to get the $800 credit. 

@sandblaster Yes, I understand that, but it appears @Lagirl95 was not told that.

Thanks daveschroeder. So, it sounds like I can purchase the phone and then, if I have to or want to, I can switch to the new unlimited plan after the fact, anytime before 30 days from activating my new phone.  Sound right?

Also, I checked my plan and it's the AT&T Unlimited Plus.  It costs $115/mo, then $60/mo for my line, and then $20/mo for lines 2-4.   Total current cost is $235.  So, theoretically, if I switch to the new unlimited plans, I would save money, right?  New plans for 4 lines are, on the high end, $50/mo each totaling $200/mo vs. $235/mo.

@_entheos_ Yes, my understanding of everything is that as long as you: 1. are on an installment plan with your iPhone 12 purchase (that is the piece that ties you into the plan with a carrier-locked AT&T handset for 30 months), and 2. are on a qualifying unlimited plan (old or current) within 30 days of activating the new phone, and 3. trade in a qualifying handset within 30 days of activating the new phone, you will get either a $800 credit (if trade in is worth $95 or more) or $350 credit (if trade in is worth $35 - 94.99), with the credit applied in monthly increments over the 30 months. The actual process could be articulated a little better in my opinion, but the bottom line is that as long as this is all handled within 30 days of activation, you can get the special trade in offer.

For what it's worth, I asked this same set of questions to AT&T via chat, over the phone, and a rep at my local AT&T store. Even for things other than iPhone 12 that have special trade in deals that are higher than the "normal" trade in amount or that have other special requirements, the condition seems to be having everything in place for the trade in within 30 days of activating the new phone.

Thank you, @daveschroeder.