iPhone 12 Trade in
I ordered the new iPhone12 online via my at&t account. When I ordered it, I upgraded my device and selected that I wanted to trade in that device to take advantage of the $800 account credit. I received my new device, but have not received any information about the trade in. Will at&t send me a trade in kit or information about my trade in or is that a separate process I am supposed to complete? I'm not sure if the trade in is automatic if I processed it online on my account through my upgrade/trade-in order?