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Fri, Oct 23, 2020 11:24 PM

iPhone 12 trade in

I just purchased my iPhone 12 pro at the Apple store today and did The next trade Up from my iPhone 11 Pro Max Apple did not give me a RMA Label or return kit. 

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ATTHelp

Community Support

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140.2K Messages

a month ago

Hello @Rgroskopf,

 

We can definitely assist you with getting the shipping materials for your trade-in.

 

You can request shipping materials for your trade-in device on our Trade-in website at the link provided.

 

Hope this helps!

 

Sean, AT&T Community Specialist

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