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Hamza369000's profile

Tutor

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6 Messages

Monday, June 8th, 2020 5:16 PM

I want lg g5 h82030a Firmware in KDZ and TOT format

hello sir i want lg g5 h82030a and there is no kdz or tot file to update my phone. Please add kdz and TOT file for those users who didn't receive and and update from FOTA I am still stuck on Nougat And Now i dont have any option to update my phone into oreo version and also i am not receiving SIM services (No Service) On my phone whenever i tried to make a call this error pop-up "To place a call, first turn off Airplane mode"

I tried all methods like is my sim card cracked or damage but my sim card is ok and works on all my another android devices i research more to turn on radio Using *#*#4636#*#* this code no teven help me out When I click On Phone information I got this message "This application does not work on this device." Is there anyway to turn on cellular Network radio to make a call. Hopefully AT&T you will help me out otherwise my phone is just like crap i cant do anything on my phone accept playing games if i cant get your answer i will sell my phone and buy a new phone With H850 model Which is the best model ever

Accepted Solution

Official Solution

ACE - Expert

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23.9K Messages

4 years ago

Att does not release KDZ or TOT files. They only do OVER THE AIR. you have to be a ATT customer connected to the ATT network to get updates.

Tutor

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6 Messages

Please at&t provide me an updated firmware i am not able to Update my phone cuz i am from Pakistan And I am not able to Update my phone using using OTA Please help me out or any otherway to force OTA to update my phone Please help me i would be very thankful if you help me (Sorry For Weak English)

Community Support

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229.5K Messages

4 years ago

Hey @Hamza369000 let's try and get that software updated to the latest available for the G5,

 

We recommend going through the device directly to update the software. Should you run into a problem, we have the Troubleshoot and Resolve option as well to try and fix it. It looks like the latest software update for the G5 was released in October 2018 to Android 8.0 Oreo and that was the last update we had available. If this doesn't resolve the matter, we would recommend updating to a newer model as you had mentioned. You can do so through the MyATT App or visiting one of our Retail Stores for the fastest options available. If going to the store, use our In-Store appointment tool to skip the line as your time is valuable to us!

 

 

Let us know if you have any further questions. Thank you!

 

BrandonC, AT&T Community Specialist

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