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walidaldomani2801's profile

3 Messages

Sunday, October 15th, 2023 7:52 PM

I can't update my phone

Every time I need to update my Samsung phone the "update interrupted no update for your device at this time. Please try again in 24 hours" massage come out on screen so help me my friend I am outside the USA

Accepted Solution

ACE - Sage

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116.1K Messages

5 months ago

Are you in the United States, using AT&T for service, and connected to a Wi-Fi connection?

5 months ago

No I am not in the US 

ACE - Sage

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116.1K Messages

5 months ago

There ya go.  You won't get updates.

Att Androids update OTA.

You might look into flashing a non att profile.  Not something we can discuss

5 months ago

So what can I do my friend ??

Community Support

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229.9K Messages

5 months ago

Hi @walidaldomani2801, thank you for contacting AT&T Community Forums. 

 

As the ACE @formerlyknownas mentioned, you won't be getting any updates since you're not in the US. To get the latest updates, you should have to be in the US, and need to have active AT&T network/services. 

 

You check with any local Samsung store to download the update, or once you come back to the US, you can download the latest updates by using Wi-Fi network.

 

We hope this information helps!

 

-Sia, AT&T Community Specialist. 

 

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