For the mom who gives us everything - Mother's Day gifts that connects us.
Trade In and Get Rewarded!
sanjeev's profile

Contributor

 • 

1 Message

Wednesday, January 27th, 2016 1:03 AM

HTC One M7 Unlock code

Hi,

 

I have an HTC One M7 and is now out of contract (since Sept 2015). I requested AT&T to give me an unlock code but they replied to me saying 

 

  • This device is no longer actively supported
  • There is no unlock code available for this device

Why would the device not be supported??? I followed up with HTC and they said they sell only unlocked phones and not the codes. I am not sure what should be my next step. Isn't AT&T legally required to unlock the phone?

 

I would really appreciate any help in this matter.

 

Thank you.

Community Support

 • 

15.2K Messages

8 years ago

Hi there! @sanjeev thanks for posting your concerns. I’m sorry to hear you are unable to request your phone be unlocked.

So we can look into this, please private message me by clicking here and provide your name and a good contact number. We will reach out to you to help get this resolved.

 

Thanks!

Darren

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.