Employee
•
2 Messages
How long does it take to get your credit from switching?!
I’ve submitted my last Verizon bill and went through the process of switching over since early June and have yet to see a credit to my account or a prepaid credit card for completing the switch. I keep checking the status and it says “pending” it’s been well over a month. How long does it normally take?
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Gary L
ACE - Expert
•
16.5K Messages
6 years ago
It's supposed to be 4-6 weeks after you submit your bill. You already traded in your phone, correct?
Where do you live? The offer is limited to certain big cities currently.
See https://extrameasures.att.com/#/home
0
0
Mrs_Hook
Employee
•
2 Messages
6 years ago
0
0
Gary L
ACE - Expert
•
16.5K Messages
6 years ago
In one of the eligible zip codes on the page from the link that I provided?
0
0