Community Support
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2.5K Messages
Wed, Sep 13, 2017 3:19 PM
How does upgrading every year with AT&T Next work?
Get The Latest And The Greatest With Next!
AT&T is providing new and existing customers with simpler and more flexible ways to upgrade to a new smartphone. We know you want flexibility and choices. With our new plans, we’re giving you the power to decide between lower monthly payments or the ability to upgrade to the latest smartphone sooner.
Want to upgrade using your Next plan? Shop now! Upgrading a device online is super fast and easy!
- Hassle-free returns - Must return w/in 14 days. Restr’s apply. Offer subj. to change. Learn more.
- Free express shipping - Your new phone will ship as early as tomorrow*.
- Pick up at a store - Order online, then skip the lines and get expert help with setup
- Same-day delivery - We’ll bring it to you in person and help with activation and setup.**
How It Works:
AT&T Next Every Year |
AT&T Next |
|
Primary Benefit |
New device every year |
Lower monthly device payment |
Upgrade Eligibility |
12 monthly payments or 50% of retail device cost paid off and trade-in of eligible device |
24 monthly payments or 80% of retail device cost paid off and trade-in of eligible device |
Pay Off Phone |
24 months |
30 months |
Other Options:
- Device Trade-in: Customers who own their device, can trade it in and apply the value toward the new device cost in AT&T retail stores.
- Down payment: Customers can put money down at the time of purchase to apply towards the new device cost.
Wondering what your upgrade options are?
Dial *NEW# (*639#) to check for upgrade eligibility
Log into your account to see what is available to you!
Commonly Asked Questions
When can I upgrade with AT&T Next or AT&T Next Every Year
After you have been billed and made two monthly installment payments, as long as your account is in good standing, you are eligible to take advantage of our pay-to-upgrade option. For AT&T Next, pay a lump sum amount that fulfills 80% of the retail price in order to upgrade with eligible trade-in. For AT&T Next Every Year, pay a lump sum amount that fulfills 50% of the retail price in order to upgrade with eligible trade-in. Please note that to trade in your smartphone, it must be fully functional and in good physical condition.
Do I own the smartphone? Or is this a leasing offer?
The smartphone is yours, and you're responsible for the monthly installment payments. You're also responsible for any loss, theft, or damage to the smartphone—both during the installment agreement period and afterward. We recommend you purchase the optional mobile insurance to protect your investment.
Can I purchase any smartphone with AT&T Next or AT&T Next Every Year?
Yes, AT&T Next and AT&T Next Every Year are available purchase options with any smartphone.
Can I pay off my smartphone early?
Yes, you have the option to pay off the remaining balance of your installment agreement in full at any time.
What payments are due if I cancel AT&T Next or AT&T Next Every Year?
With AT&T Next and AT&T Next Every Year, if you cancel your wireless service with AT&T, the full outstanding balance on your installment agreement becomes immediately due.
For more answers to your questions, click here.
ChrisZ, AT&T Community Specialist
AT&T Help
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
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Responses
Gary L
ACE - Expert
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15.8K Messages
3 years ago
@updeau22 I would wait for the black friday sales at this point. As long as you're happy with a $200-$300 gift card for some store, that's better than nothing...
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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lizdance40
ACE - Sage
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81.3K Messages
3 years ago
Not paying off the phone is your best option, unless you plan on keeping or selling yourself.
If you are eligible to upgrade with Next installments with trade in, they wipe remaining payments of $216. Its only worth $119 - $165 if you trade it in after paying it off.
If you can upgrade with return and bag a Black Friday cash back from Best Buy, that would really be great.
Math is your friend. 😄
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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GronkSpike89
Contributor
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1 Message
3 years ago
I really don’t see the benefit in this “trade in” option... For instance if I paid 750.00 retail for 6s, and I’ve made 80% of payments totaling 600.00. If I “trade it in” for iPhone X ,I’m losing a phone I paid 600.00 for to “save” 150.00 by not having to pay remaining installments? Your not “trading” anything,that’s insane logic... they should at least give you some kind of trade in value for what could be a perfect condition phone. Not sure who in their right mind would do this and not just pay the remaining 150.00 and sell it yourself, assuming you can sell the 6s you paid 600.00 for for more than 150.00.
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GLIMMERMAN76
ACE - Expert
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20.9K Messages
3 years ago
@GronkSpike89
with the 30 month plan I agree with you. But with the 24 month plan its well worth it.. Pay half the phone off and trade it in for the next model. I do it with the wifes phone because she wants a new phone all the time lol.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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alpinewhite
Teacher
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13 Messages
3 years ago
The savings to buyout from AT&T than reselling are not that great vs. simply trading for new.
As you know, you’re essentially renting the device(s) from the carrier-- monthly fees vary based on selected plan (i.e. ATT Next year divides by 24 with option to upgrade every year). To use my own upgrade as an example-- buyout on my iPhone 7s Plus was approx. $385 per device and I had 2 to offload. Online buy sites offered quite a bit less and same from various Craigslist tire kickers. In the end, the convenience of swapping for new is attractive to some.
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Gary L
ACE - Expert
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15.8K Messages
3 years ago
No one here has generally been recommending doing that. Definitely not for iPhones!
They're giving $150 for it. I'm not saying it's enough, but they are giving you something.
For an iPhone you'd probably even be better paying it off and selling it to AT&T as a used phone trade in.
It's a convince issue, you could say the same about people selling old cars to the dealer when they could get more on their own.
Convenience is worth a lot to some people. And then they can whine later about it too, that's worth something to some!
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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ATTHelp
Community Support
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144.3K Messages
3 years ago
Good Morning @updeau22,
You have so many good recommendations in reference to upgrading to new phones. I will be more than happy to give you my advice in regards to getting new phones.
You are so close to Black Friday and if I was looking for a new phone, I would wait for the Black Friday advertisements. I do know AT&T has an ad for Black Friday and I would also recommend going on www.att.com on Thanksgiving. I would not be surprised if there were specials available on Thursday.
I hope this helps. Have a great day!
Donna V, AT&T Community Specialist
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alpinewhite
Teacher
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13 Messages
3 years ago
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Paula34
Contributor
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1 Message
3 years ago
How do pick a plan to go with my phone. I cant figure it out
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blammmann
Teacher
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21 Messages
a year ago
Chris, maybe you would look into my BOGUS AT&T BOGO for the 50" tv and $750 credit.
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blammmann
Teacher
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21 Messages
a year ago
What I'm noting on this site are a whole bunch of "Solved Banners, that didn't answer just linked away, and thread closed.!
TYPICAL AT&T ....
Andrew Long
209-479-9249
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MarioR7474
Tutor
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4 Messages
a year ago
Hi! I have a question. I currently have a S8+ running on AT&T network. I wanted to know if I can upgrade. The phone originally costs 849.99. I only owe about $270 on the phone. But I heard you have to have 80% paid off for AT&T Next (24 Months). I called and they told me I barely have 60% payed off🤔 So if I wanted to upgrade early, can I trade in this phone and will that cover the 20% I have to pay off? Thanks in advance!
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Gary L
ACE - Expert
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15.8K Messages
a year ago
Something is NOT correct: 24-Month is 50% paid off (12-month) to trade into next (30-Month is 80% - 24 months).
Sounds like you're on Next 30, which is eligivle after 24-months.
80% of $850 is $680.
Turning in a next phone is required to trade up. The phone cannot be used as "cash".
If you need to be 80% then you owe 20% cash and the turning in the phone covers the last 20%.
How much has your monthly payment been?
$850/30 months=$28.33
or
$850/24 months=$35.41
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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TooKrazy
Contributor
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1 Message
a year ago
Hi,
I was always hesitant to use AT&T programs/offers to upgrade my phone because there was always a hidden fee in the contact. I remember back in the days when I upgraded my phone my line went from $20 to $45 every month for the next 2 years of the contract; this was on top of the phone that cost $500. Basically in total it would cost $1100(did not add the $480 of the line because that mandatory since a line was $20 a few years ago now it’s like $25.. also the upgrade fee which was like $35) instead of just $800.
Is AT&T next like this? Where they may increase a phone line for the next 12, 24 or 30 month until you pay off the phone?
Thanks.
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lizdance40
ACE - Sage
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81.3K Messages
a year ago
https://www.att.com/esupport/article.html#!/wireless/KM1106686?gsi=18k9sv
Read carefully. The early upgrade option is a croc
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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