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2.5K Messages

Wed, Sep 13, 2017 3:19 PM

How does upgrading every year with AT&T Next work?

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 Get The Latest And The Greatest With Next!

 

AT&T is providing new and existing customers with simpler and more flexible ways to upgrade to a new smartphone. We know you want flexibility and choices. With our new plans, we’re giving you the power to decide between lower monthly payments or the ability to upgrade to the latest smartphone sooner.

 

 

Want to upgrade using your Next plan? Shop now! Upgrading a device online is super fast and easy!

  • Hassle-free returns - Must return w/in 14 days. Restr’s apply. Offer subj. to change. Learn more.
  • Free express shipping - Your new phone will ship as early as tomorrow*.
  • Pick up at a store - Order online, then skip the lines and get expert help with setup
  • Same-day delivery - We’ll bring it to you in person and help with activation and setup.**

 

How It Works:

 

AT&T Next Every Year

AT&T Next

Primary Benefit

New device every year

Lower monthly device payment

Upgrade Eligibility

12 monthly payments or 50% of retail device cost paid off and trade-in of eligible device

24 monthly payments or 80% of retail device cost paid off and trade-in of eligible device

Pay Off Phone

24 months

30 months

 

Other Options:

  • Device Trade-in: Customers who own their device, can trade it in and apply the value toward the new device cost in AT&T retail stores.
  • Down payment: Customers can put money down at the time of purchase to apply towards the new device cost.

Wondering what your upgrade options are?

Dial *NEW# (*639#) to check for upgrade eligibility

Log into your account to see what is available to you!

 

 

Commonly Asked Questions

When can I upgrade with AT&T Next or AT&T Next Every Year

After you have been billed and made two monthly installment payments, as long as your account is in good standing, you are eligible to take advantage of our pay-to-upgrade option. For AT&T Next, pay a lump sum amount that fulfills 80% of the retail price in order to upgrade with eligible trade-in. For AT&T Next Every Year, pay a lump sum amount that fulfills 50% of the retail price in order to upgrade with eligible trade-in. Please note that to trade in your smartphone, it must be fully functional and in good physical condition.

 

Do I own the smartphone? Or is this a leasing offer?

The smartphone is yours, and you're responsible for the monthly installment payments. You're also responsible for any loss, theft, or damage to the smartphone—both during the installment agreement period and afterward. We recommend you purchase the optional mobile insurance to protect your investment.

 

Can I purchase any smartphone with AT&T Next or AT&T Next Every Year?

Yes, AT&T Next and AT&T Next Every Year are available purchase options with any smartphone.

 

Can I pay off my smartphone early?

Yes, you have the option to pay off the remaining balance of your installment agreement in full at any time.

 

What payments are due if I cancel AT&T Next or AT&T Next Every Year?

With AT&T Next and AT&T Next Every Year, if you cancel your wireless service with AT&T, the full outstanding balance on your installment agreement becomes immediately due.

 

For more answers to your questions, click here.

 

ChrisZ, AT&T Community Specialist 

AT&T Help

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For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

1 Attachment

Responses

sandblaster

ACE - Expert

 • 

44.3K Messages

3 years ago

@alpinewhite I do have my phone on Next. Just about to pay it off. Never had any intent to exercise the trade in option. 

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

79.5K Messages

3 years ago

@alpinewhite

T-mo, Verizon and ATT do not lease.  It is by definition a retail sales agreement.  You are paying the retail value.  The phone is yours to do as you please as long as you pay for it.  Once the 14 day remorse passes, you cannot return the phone to the carrier unless trading up within the agreed terms.

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

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79.5K Messages

3 years ago


@alpinewhite wrote:

 

The question is how much do you save if you purchase retail, sell the used device after 1YR on the grey market, and purchase new at retail again? Quick back of the envelop math shows its south of $200 per device. 


It depends on the device.  iPhone hold Value more than Android.  

In some cases a phone does better....   I purchased a google Pixel for $650 in October and just sold it for $500.  

I replaced it with a near mint Samsung GS8 for $450.  

I purchase a Samsung GS7 for $360 last year.  Sold it for $200

Purchased a GS6 the year before that for $300 and sold it for $200. 

I decided a long time ago not to buy $700+ carrier phones.  Why should I when I can buy a mint used phone 6 months after release for half price?  

 

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Gary L

ACE - Expert

 • 

15.8K Messages

3 years ago


@alpinewhite wrote:

You own that phone when you do Next. You owe the creditor for the phone, they give you a no-interest loan with strings (must have service, phone is locked).

If you leave AT&T they don't want their phone back (it's NOT their phone), they want the money.

@Gary L don't know if you've ever leased a vehicle but what you describe is identical to a vehicle lease.

I disagree, you OWN the phone and you also OWE the money for the no-interest "loan". 

 

I'm thinking that leased vehicle is not 100% in your name.

The phone is yours, it's more like you owe a credit card company for a no interest loan.

 

I'd have to read the fine print on AT&Ts Next program but would be surprised if they hand you a $700 phone with zero strings attached. 

Never said their were no strings.

Like a charge card company, they'll send you to creditors and report you to the credit bureaus. It just depends if you call that strings or not. (Plus the payments are part of your monthly service, it's not a separate bill, so you have repercussions there too)

 

Semantics...

And that's why what I said was "Next may very well be like a lease, the fact is it is not a lease." Semantics...

 

there simply isn't a scenario in which paying for Next is better than just buying an unlocked phone at retail... 

If you would rather spread it out, it's a no interest system. Many people would rather pay $27.09 every month than pay $650 up front every two years (where they would have needed to save $27.09 a month). Many many people buy their phones this way and have no desire to unlock their phones, they have no plans to switch carriers, it's better for them; they think "unlocking their phone" means putting their finger not eh canner or typing the pin to unlock the screen...

 


who also made the foolish move to swap 2 x iPhone 6s that were almost all paid off for 2 x iPhone 7 Plus. 


This was an AWESOME deal!!! I traded a paid off iPhone 6s which I owed nothing for, for $650 towards an iPhone 7 Plus, it was a no brainer!! 

 

Even if I turned it in now (which would be idiotic), I'd still have gotten a year of a newer phone for $325 less in payments than normal! Still ahead, but a poor plan.

 

If I wanted an iPhone 8/X, the smart thing to do would be to buy it on Apple's plan (or full price), sell the "free' iPhone 7 (as locked to AT&T) and continue to get the monthly credits from AT&T. Anything I got from the sale of the 7 would go in my pocket. 

 

As desirable as the new phones look, I'll hand on to my 7 for another year (maybe 2) and avoid the monthly payments and keep using that awesome camera...

 

 

 

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Teacher

 • 

13 Messages

3 years ago

I stand corrected on Next program being not a lease option but instead a retail sales agreement divided up as an equal payment plan. Here are my numbers for your consideration:

 

Next Every Year: 24 installments & eligible for upgrade at approx. 50% mark:

 

2 iPhone 7 Plus at $32.09 each = $641.80 paid to date

13/24 installments left for both phones ($449.09 x 2) = $898.18
2 iPhone 7 Plus Aug-Oct at $32.09 each (until iPhone X pre-oder) = $192.54

Total paid @ Nov will = $834.34

If I understand correctly my options are then to:

Swap the two 7 Plus phones + pay approx. $112 in taxes for 2 iPhone Xs. Move to new Next Every Year plan

OR 

Payout balance due in Nov = $705.64
Total Next payments including balance = $1539.98

 

Sell both phones used @ $1200 = ($339.98)

 

Then add the approx. $112 in taxes to get 2 new iPhone Xs = $451.98 

 

Check my math but sounds like better option is to stay on Next? Understand that monthly payment for iPhone Xs will increase to just over $41.

 

Of course other option is to purchase a used phone 6 months or so after release; although you may also get less $$ for the device you are selling at that time? 

 

 

lizdance40

ACE - Sage

 • 

79.5K Messages

3 years ago

@alpinewhite  I sold my used GS6 and GS7 for the same price as someone who paid the full $700.  So no matter how you slice it, I get off better.  Not only that, I was able to unlock these phones after the original owner paid them off, but they were sold to me locked, which lowers the price.  Unlocked phones sell for more.

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

 • 

13 Messages

3 years ago

@alpinewhite  I sold my used GS6 and GS7 for the same price as someone who paid the full $700.  So no matter how you slice it, I get off better.  Not only that, I was able to unlock these phones after the original owner paid them off, but they were sold to me locked, which lowers the price.  Unlocked phones sell for more.

@lizdance40 not sure I follow the logic as to how you come out ahead here unless of course you bought the GS6 for less than $700 and paid noting to unlock? We're on different hardware but I'm seeing iPhone 7 Plus on grey market sell for $600 on average for base 32G model; paying $169.99 more to have the phone almost as soon as it gets released (and in warranty that used device may not have) is not that bad. I've had to replace new iPhones almost regularly! Perhaps I should train myself to follow a new post 6-month release upgrade schedule 😉 

lizdance40

ACE - Sage

 • 

79.5K Messages

3 years ago

@alpinewhite  Go back and read post 32.  

As I wrote in post 35, I didn't pay $700 for either phone.  I purchased them, used, mint from ATT customers, for half or less than the original owner paid.   Unlocking a phone is free.

I also bought a used iPhone 6 Plus about 6 months after release for $500 and sold it a year later for $500.   

Iphone holds its value better than most all other phones.

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Teacher

 • 

13 Messages

3 years ago

@lizdance40 any recommendations based on numbers I provided in #34?

GLIMMERMAN76

ACE - Expert

 • 

20.7K Messages

3 years ago


@lizdance40 wrote:

@alpinewhite  Go back and read post 32.  

As I wrote in post 35, I didn't pay $700 for either phone.  I purchased them, used, mint from ATT customers, for half or less than the original owner paid.   Unlocking a phone is free.

I also bought a used iPhone 6 Plus about 6 months after release for $500 and sold it a year later for $500.   

Iphone holds its value better than most all other phones.

 


Bottom Line it costs to have crapples phones they hold there value because of there name not the value of the tech inside the device.  How long has android had wireless charging?  How about amoled panels that apple makes seem like are such a new thing(samsung is going to pad there pockets on the iphone  x since they are making the screens and its going to cause a choke point in the supply chain)...  I have to say the funnest thing about the keynote was when the face unlock didnt work on the x demo....  Look if you need the latest and greatest its going to cost you...  My kid wanted a iturd last year for her birthday so we got here one on next 24 and guess what I sure in the heck am trading in here 6s for a 8...  Yeah I never own the phone but its the only one in the family that is that way...   I have used 22 different phones this year.  I am using a note 8 right now but I will switch back to my s8+ which is my favorite device right now.

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Gary L

ACE - Expert

 • 

15.8K Messages

3 years ago


@alpinewhite wrote:

Payout balance due in Nov = $705.64
Total Next payments including balance = $1539.98

@Sell both phones used @ $1200 = ($339.98)

Then add the approx. $112 in taxes to get 2 new iPhone Xs = $451.98 

Check my math but sounds like better option is to stay on Next? Understand that monthly payment for iPhone Xs will increase to just over $41.

You're losing out on a free year of the iPhone 7 phones (free 10 months).

 

I would NOT pay them off. Sell them.

 

Buy the new phones from Apple on their every year plan (same price)

Now you get to keep the $705 that you'd pay out in November AND whatever you can sell them for.  You'll get a little less because they are locked to AT&T, but I'd think it'd be a bit more than $705....

 

Think about it, I think it's what I'd try.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
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Award for Community Excellence 2020 Achiever*
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Teacher

 • 

13 Messages

3 years ago

You're losing out on a free year of the iPhone 7 phones (free 10 months).

I would NOT pay them off. Sell them.

@Gary L can you clarify what you mean regarding losing out on free year of 7s?

 

I cannot sell them until they are paid off... ?  

 

Buy the new phones from Apple on their every year plan (same price)

What is the difference? 

 

Now you get to keep the $705 that you'd pay out in November AND whatever you can sell them for.  You'll get a little less because they are locked to AT&T, but I'd think it'd be a bit more than $705....

 

I can get them unlocked but not sure how I would sell phones without paying them off... I still owe AT&T for 13 payments.
Gary L

ACE - Expert

 • 

15.8K Messages

3 years ago


@alpinewhite wrote:
You're losing out on a free year of the iPhone 7 phones (free 10 months).

I would NOT pay them off. Sell them.

@Gary L can you clarify what you mean regarding losing out on free year of 7s?

I cannot sell them until they are paid off... ?  

Why can't you sell them?  They are your phones. 

 

Your Next "loan" paid for them, they are paid for (you just owe for the loan, NOT the phones).

 

not sure how I would sell phones without paying them off.

There isn't a title or anything. It's just like you bought a TV on a credit card, you can sell that TV even though you still owe the credit card company. I wouldn't even worry about unlocking them, I'd sell them as "iPhone 7 locked to AT&T".

 

AT&T will continue to bill you for them and you'll continue to get the credits for them. (This is the free year I reference)

 

You can't do another Next payment on that line (can't have two loans for the same line), so buy it from Apple instead.

 
  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
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Award for Community Excellence 2020 Achiever*
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Teacher

 • 

13 Messages

3 years ago

@garylapointe OK I see what you are saying: 

 

1. Continue to pay installments with ATT then purchase new devices via Apple once X becomes available
2. Sell old phones (collect $1200-1300)
3. Payoff ATT $705.64 once phones sold for the remaining balance 

 

Is that accurate?

What is the benefit of buying via apple vs ATT?

I dont understand what you mean by 'credits'? I spoke to ATT yesterday and I am not getting any service discount for being on Next plan


Gary L

ACE - Expert

 • 

15.8K Messages

3 years ago


@alpinewhite wrote:

 

I dont understand what you mean by 'credits'? I spoke to ATT yesterday and I am not getting any service discount for being on Next plan

I get billed for the iPhone 7 each month on Next, plus I get a $27.09 credit each month for the "free" part.

($27.09 times 24 = $650)

Aren't you getting monthly credits for trading in your 6s? How is your 7 "free" if you aren't getting monthly credits? 

 

 

OK I see what you are saying: 

1. Continue to pay installments with ATT then purchase new devices via Apple once X becomes available
2. Sell old phones (collect $1200-1300)

That might be a little optimistic. Especially since the market will get an influx of iPhone 7 phones in Sept. when people get the 8.

 

 

3. Payoff ATT $705.64 once phones sold for the remaining balance 

NO!!! Do NOT pay off. If you pay off, you're giving away $705.64.  Keep getting billed and keep getting the credits. You make $705.64 extra if you do NOT pay off.

 

What is the benefit of buying via apple vs ATT?

  1. The real question is - What's the benefit of buying Apple products from AT&T?
  2. Apple is way easier to deal with in my personal experience.
  3. But mostly it stopping someone from AT&T doing something with your iPhone purchase to screw up your credits.  
  4. Buying the phone from Apple, NOT on Next means it can't screw up your next.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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