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Contributor

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1 Message

Sat, Aug 18, 2018 3:59 AM

How do I change my number?

I just paid my bill for the month I was wondering how I would go about changing my phone number while it's still the first day the bill was paid.

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Brand User
ATTHelp

Administrator

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111.6K Messages

2 years ago

Hello @Beautyfull.

We can help you with a number change.

There are a few things to know before changing your wireless number.

  • You can change your number for free within 30 days of activation. After 30 days, there'll be a $36 change fee charge.
  • Your monthly service charge will be prorated between your old and new numbers.
  • Write down any essential voicemail messages tied to your old number, as they won't transfer.
  • You need to create a new greeting for your new number.

Get a New Number

  1. Go to Account overview> My wireless.
  2. Scroll and select the device you want to transfer a number to > Manage device & features.
  3. Select See more device options> Change a wireless number.
  4. Follow the prompts to get a new number.

Here is what to consider after your number change. Features don't carry over from your old number to your new number and should be updated this way:

We hope this helps! Please let us know when you successfully change your number. Thanks for being the best part of AT&T Wireless!

Kenneth, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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1 Message

2 years ago

This isn’t working.  I did an AAL myself online and did not have an option to select my own number and now I want to pick one but Im getting an error stating I cant change it until after 30days pass by, which afterwards ill be charge the fee im trying to avoid.

 

And I do not want to call and get hounded by sales offers.  Please fix this online.

Contributor

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1 Message

a year ago

I want to change my number, I just got this phone the other day. And would like a different number 

New Member

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1 Message

10 days ago

I want change my number....

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