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pkim0628's profile

Contributor

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1 Message

Wed, May 3, 2017 8:37 PM

Galaxy S6 $200 Visa Reward Card

Hello,

 

I have been waiting for $200 Visa Reward card for more than 3 months. It was an upgrade offer for Galaxy S6 for my spouse. I confirmed with chat with an agent that I am eligible for the offer. If not, I would not have started AT&T Next with Galaxy S6. I have chatted a couple of times before today, and all the agents said it will be there within 8 weeks. I have not received it yet. I chatted today, and now they are saying it was for new line and there was no offer for me. I didn't want something like this happen because all companies hide secret like that. And that's why I CONFIRMED with an agent. I am really disappointed how AT&T misleads a customer with 10+ years loyalty. I would like AT&T to review this and resolve with $200 Visa Reward card. Or at least it should let me cancel my AT&T next thing and refund everything I have paid for Galaxy S6 so far.

 

I appreciate your prompt help.

Thanks,

 

Accepted Solution

Official Solution

ATTHelp

Community Support

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200.2K Messages

5年前

Hello @pkim0628,

 

Thank you for reaching out to us on the Community Forums! I’m sorry to hear about the hassle you’ve been going through to obtain your reward card. I can help you with this!

 

We do have a great resource to check on your rewards. It is our Reward Center. This can assist with tracking your rewards, the process overview, FAQs, etc.

 

In order to gather more information and look into this for you, I will also be reaching out to you via private message. Please check your Forum’s Inbox for this!

 

I look forward to working with you. Have a fantastic day!

 

Jonathan, AT&T Community Specialist

 

Contributor

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1 Message

5年前

I'm wondering why my $200 Visa card has not come yet it's been 2 weeks?

Contributor

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1 Message

4年前

Have not received my 200 Visa card I was promised when I went with att direct tv. It’s been almost 2 months I have check my email an have never gotten any information on when to expect it. Please let me know what’s going on 

Contributor

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2 Messages

4年前

When I signed up; after 30 days I would receive a $200 Visa card.  Can you please tell me status of this?

 

Contributor

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2 Messages

4年前

the $200 Visa Gift card was for uverse & internet sign up.

Contributor

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1 Message

4年前

didn't receive although i got mail about it and sighned up to get it but didn't receive it

 

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