Galaxy Note 20 Ultra accessory credit
I pre-ordered my Samsung Note 5G Ultra in White. It came with a free accessory offer for $200. I selected the Galaxy Buds Live and a clear case. The phone came in and it is the Bronze color and I received no accessories. I have been on the phone with customer service over this several times with no resolution. (well over 1 hour worth of phone time) They sound like they have no idea what I'm talking about. I was told several things. "Call Samsung", "Return the phone at the nearest ATT store", "just wait ant the accessories might show up". I don't even care that the phone is the wrong color at this point. I just want my accessories. Anyone else having issues like this? I don't know what to do.