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ruthvil556's profile

2 Messages

Saturday, October 7th, 2023 2:54 PM

Does ATT carrier lock phone to number?

Does ATT carrier lock phone to specific number?

I currently own an AT&T-locked iPhone 13, while my girlfriend is planning to get a new AT&T-locked iPhone 15 with a new SIM card. However, she already has unlocked iPhone 14 Pro and does not wish to use the new iPhone 15. My question is: are AT&T phones tied to specific phone numbers?
1. Can I use my AT&T SIM card from my iPhone 13 in her AT&T-locked iPhone 15?
2. Can she use the new SIM card that came with her iPhone 15 in her unlocked iPhone 14 Pro?

ACE - Sage

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117.6K Messages

7 months ago

My question is: are AT&T phones tied to specific phone numbers?

Sort of.  Because of AT&T's unpaid device policy all devices are restricted to the account the phone is being financed on.  To that end most likely both the 14 and the 15 are restricted to her account.  If you are both on the same account, then yes you can switch devices.

1. Can I use my AT&T SIM card from my iPhone 13 in her AT&T-locked iPhone 15?

No.

If she upgrades her phone line to the iPhone 15 the phone must be first activated on her phone number. Then you have to play the shell game to move her phone number back to the 14.  And your number onto the 15.

  iPhone 14 and 15 do not have a physical SIM card. You would have to use the e-Sim in order to use the iPhone 15


2. Can she use the new SIM card that came with her iPhone 15 in her unlocked iPhone 14 Pro?

As I said in the previous reply, there is no physical SIM card.  

There will be no physical SIM card included with an iPhone 15.  The iPhone 15 from AT&T will come with her phone number ready to activate. Is she must activate it with her phone number

ACE - Sage

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117.6K Messages

7 months ago

Transferring esim between iPhones

https://support.apple.com/en-us/HT210216

https://www.att.com/help/wireless/esim-get-started/

Please remember, you will not be able to activate a financed phone on an AT&T account other than the one that is financing the phone.

2 Messages

7 months ago

@formerlyknownas  Thanks for the response. Just some more details,

 Her iphone 14 is unlocked and was bought at apple store as unlocked device. So its bot part of any account. 

both my iphone13 and new iphone 15 line will be on same att account..

Do you think its still not possible ? 

ACE - Sage

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117.6K Messages

7 months ago

I did not say it was not possible.

I did say that you *cannot put a SIM card from an iPhone 13 into an iPhone 15 because there is no SIM card slot*. You would have to transfer the phone number from the iPhone 13 (instructions provided in my second post) to the eSIM on the 15.

Also said that the iPhone 15 is not only carrier locked to AT&T but it is restricted to the account on which it is being financed. Since you are on the same account, the restriction will not impede swapping phones.

Community Support

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232.1K Messages

7 months ago

Hi there, we hear that, and we’re here to help you.

To answer your question, yes, you will be able to use your number on her iPhone 15, and she can use her number on  iPhone14 Pro as long as the devices are on the same AT&T account.

 

The installments are tied to the numbers with which the devices are originally purchased with.

 

The devices can be swapped by updating the IMEI (IMEI update can be done with the help of an AT&T expert online or at the store). However, the installments tied to the device cannot be swapped.

 

Note: iPhone 14 and above doesn't support physical sim and the number has to be activated using an eSIM.

As @formerlyknownas mentioned, Since you are on the same account, the restriction will not impede swapping phones.

 

Please get back to us if you have any questions, we look forward to helping you.

 

Thank you for contacting Community & Forums,
Catherine, AT&T Community Specialist.  

 

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