Device delivered to incorrect address

Hi @mandy6419,

Thank you for reaching out. We want to take a closer look at your order delivery concerns.

For us to better understand what is going on, we want to know:

• when was this delivered
• what device was in the order
• did you contact FedEx to withhold or deliver it to a different address
• do you have any way to contact the current residents of your old address
• have you reported the device as lost

Please give us a feedback so we can assist further.

Doyin, AT&T Community Specialist.