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Can I get a warranty replacement for an AT&T phone I ordered on Amazon?
Hi, so I ordered an S6 Edge on amazon and it is the AT&T model. When I got it I noticed the camera is making noises and doesn't focus everytime I go in it. If the phone is less than a year old am I able to get a replacement?
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formerlyknownas
ACE - Sage
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113.3K Messages
8 years ago
Not if you are not the original owner. If it were me (and I buy on eBay all the time and bought a new GS6 off eBay a month ago) I would contact the seller for a return.
Warranty replacememts are refurbished phones, if you bought a new phone from an eBay seller, you should pursue a new replacement.
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booman1986
Contributor
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1 Message
7 years ago
Hi my name is marchand ***** and i am currtently waiting on a phone to be mailed to me. while i went online to track the phone it says the phone was being shipped to south holland IL and its suppost to be shipped to bloomington IL. my numer is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
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arjscelis
Contributor
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1 Message
7 years ago
What all does the protectin pack cover as far as damage?
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formerlyknownas
ACE - Sage
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113.3K Messages
7 years ago
@arjscelis
Information on the coverage is below. Take your time and read each option, then do a browser search on your other options. Also ask if your home owners insurance has an optional rider, which may be far cheaper and cover all your electronics
https://www.att.com/esupport/article.html#!/wireless/KM1011583?source=IC2Y0H0000000000L&wtExtndSource=device-protection
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Samr53
Contributor
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2 Messages
6 years ago
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Samr53
Contributor
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2 Messages
6 years ago
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formerlyknownas
ACE - Sage
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113.3K Messages
6 years ago
@Samr53
Pardon? Your post is disconnected from the thread and makes no sense.
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