BUYER BEWARE ON TRADE-INS
Despite the AT&T website stating that trade-ins must be returned within 30 days of new device activation, they actually mean 30 days of RECEIPT!!! Big difference, especially during the holiday season. Longtime customer (25+ years) yet no concessions made for their error in false advertising. Don't be in a hurry to buy a gift. Self-help is useless on their website if they won't stand behind their words. Not user or customer friendly at all. Bah humbug!!