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ozer33's profile

New Member

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5 Messages

Saturday, May 13th, 2023 5:32 PM

ATT Upgrade Trade In

ATT promised me a credit on my trade-in.  Looking at my current bill there is no credit.  I have the conversation stored with the ATT rep via chat.  Can anyone explain why this is taking so much of my time and how to get this done correctly? 

New Member

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116 Messages

1 year ago

How long has it been since you send in old phone? It takes 2-3 billing cycles for credits to appear.

Former Employee

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32.9K Messages

1 year ago

This 👆👆👆

New Member

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5 Messages

1 year ago

So this will take another couple of months to start? 
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