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AT&T Trade In scam
This is to bring to attention that i have had bad and pathetic service and potential fraud with AT&T trade in program.
1. My trade in device has been sent to AT&T on the address son shipping label but AT&T continues to deny having received the phone.
i have initiated BBB consumer complaint and shall continue to look for more avenues to highlight this fraudulent practice by AT&T.
2. The customer service both in store and on phone has been pathetic and keeps people waiting for 45 min to 2 hours. AT&T needs to learn to respect the customers and stop the fraud.
2 years ago
duplicate post please stick to 1 post