Trade In and Get Rewarded!
W

New Member

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6 Messages

Thursday, January 21st, 2021 3:12 PM

Closed

AT&T Trade In scam

This is to bring to attention that i have had bad and pathetic service and potential fraud with AT&T trade in program. 

1. My trade in device has been sent to AT&T on the address son shipping label but AT&T continues to deny having received the phone.

i have initiated BBB consumer complaint and shall continue to look for more avenues to highlight this fraudulent practice by AT&T.

2. The customer service both in store and on phone has been pathetic and keeps people waiting for 45 min to 2 hours. AT&T needs to learn to respect the customers and stop the fraud.

Thank you

Former Employee

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32.9K Messages

3 years ago

duplicate post please stick to 1 post

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