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New Member

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1 Message

Mon, Feb 3, 2020 4:27 AM

AT&T STORE,,, you can buy a brand new Samsung S9 for half price if I agreed to change my phone #

I purchased my Samsung S9 in March of 2018 after being told that i could buy this $800 phone for half price if i changed my cell #! UM heck yeah i will do that!! have been with AT&T since 2002, upgraded a Samsung S3 to the S9, yes it was time for an upgrade!! lol

I agreeded to the upgrade and even though i loved my old #, this was the deal of my life time,,, I have been paying on it since March of 2018 and it will be paid off in Aug 2020.

I do not see where the half off price is,,,,am i missing something or did AT&T pull another fast one on me? Any help will be appreciated :)

Responses

lizdance40

ACE - Sage

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71.6K Messages

2 months ago

You misunderstood the offer. The deal was not to change your number, the deal is that you had to add a new line/phone number to your existing account.
The phone had to be purchased on that new line with that new phone number in order to get credits on the phone.
The result was you would be paying for two phone lines, in order to get the half price deal.

(edited)

🐾 (The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
sandblaster

ACE - Expert

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35.5K Messages

2 months ago

Hopefully the store agent did that by opening a new line and cancelling the old line, not by changing the number on the old line. So how much is your monthly payment for the phone? If you did get the half off deal, you should see a credit against the monthly phone payment on each bill.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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