AT&T rep at Sam’s cost me$5,300 for a higher phone bill. (Bait and switch scam)
Went to Sam’s AT&T Rep said they could save me money on my phone bill if I switched from Verizon. Was paying $215 monthly for Verizon. My bill would be $137 monthly and we would get 5 new phones if we traded our phones in.
I thought that was good and agreed. Sam’s rep charged me $300 in store. Verizon charged me $2,700 for the 5 phones I had to trade in to AT&T. AT&T said I only get $800 trade in on 4 of the phones.So now the free phones cost me another $1,800 and they aren’t as good as what I had before. The Discount I was supposed to get from my husband’s job doesn’t exist. The Sam’s club discount doesn’t exist. The new bill is now $220 before taxes and fees. My 1st months bills is $583.xx. I can’t even get 5 G service where I live. I have tried several times to get help and every time it cost me more money. This was the worst mistake. I can not even switch back to Verizon because they have my phones ($2,700)and will charge me $60 a phone to give back their “Free” and I will have to buy all new phones. So $3,000 plus the cost of 5 new phones. I am Royally screwed. I’m unemployed and switched to save money so I could make my Bills. I don’t know what to do. Please help!