At&t order status says shipped but they did not give item to fedex
Has anyone had a problem with getting the iphone 12 from at&t? I ordered online and immediately they said it was shipped to fedex. The fedex tracking page says it's still pending and is waiting for package from at&t. I have been on the phone with both fedex and at&t for days, finally at&t admitted that they didn't send the actual phone to fedex yet. They can't even give me an estimated date when they will! I have already paid a portion for the phone but it's been a whole week! At&t charged me for a phone I was supposed to get on the 23rd and now can't tell me when I will actually receive it! Has anyone else experienced this? If so, how were you able to resolve it?