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kylejr's profile

Contributor

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1 Message

Saturday, July 6th, 2019 3:21 AM

ATT canceled my samsung order

I recently ordered a s10 from the Samsung website as an upgrade to my existing phone, and today it got canceled. I talked to their customer service, and they said the carrier canceled the order.

ATTHelp

Community Support

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207.8K Messages

4 years ago

Hello, @kylejr

Thanks for the post. We're sorry to hear your upgrade initiated using https://soc.att.com/2FgoePl was canceled. We would like to take a closer look in private so we're sending a personal message (PM). Please reply to the PM located in your Forums inbox to begin. See you there!

Kenneth, AT&T Community Specialist

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