AT&T Community Forums

Asurion Is COLDBLOODED

Please see my earlier post regarding Asurion in their refusal to honor the contract. Please see billing statement for what I’m paying on a recurring basis. They just keep leading me on to keep paying the premiums. When are you gonna step in and help your customer?

I know it’s not your charge but you’re collecting the money. I bought the from you guys and I pay AT&T.

[Personal Information Removed]

Responses

formerlyknownas

ACE - Sage

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113.5K Messages

3 years ago

You should confine your posts to one thread

0

skeeterintexas

ACE - Expert

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26.8K Messages

3 years ago

Are you under the impression that this is Customer Service...because it is not. We are customers just like you participating in a customer-to-customer message board. AT&T will not see your posts.

8

Constructive

Former Employee

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32.9K Messages

so i pay my mortgage who pays my taxes and insurance so should i blame my mortgage company if im not happy with my insurance provider since i pay my insurance to the mortgage company?

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

Like

3 years ago

0

D

DirkDiggler

New Member

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7 Messages

This is why you’re (edited per community guidelines)

(edited)

Like

3 years ago

0

GLIMMERMAN76

ACE - Expert

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23.9K Messages

@DirkDiggler

come on what does that have to do with it. And your grammar is horrible..

Award for Community Excellence Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Like

3 years ago

Constructive

Former Employee

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32.9K Messages

ok whatever

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

Like

3 years ago

0

Constructive

Former Employee

•

32.9K Messages

@

GLIMMERMAN76

you can see the path that this post is going right?

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.

Like

3 years ago

0

formerlyknownas

ACE - Sage

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113.5K Messages

3 years ago

This is why one comprehensive thread.

0

DirkDiggler

Asurion Is COLDBLOODED

formerlyknownas

skeeterintexas

Constructive

DirkDiggler

GLIMMERMAN76

Constructive

Constructive

GLIMMERMAN76

you can see the path that this post is going right?

formerlyknownas

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