Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Trade In and Get Rewarded!
D

New Member

 • 

7 Messages

Wed, Jul 1, 2020 11:46 PM

Asurion Is COLDBLOODED

Please see my earlier post regarding Asurion in their refusal to honor the contract. Please see billing statement for what I’m paying on a recurring basis. They just keep leading me on to keep paying the premiums. When are you gonna step in and help your customer? 

I know it’s not your charge but you’re collecting the money. I bought the from you guys and I pay AT&T.

 

[Personal Information Removed]

 

 

ACE - Sage

 • 

100.1K Messages

2 y مضت

You should confine your posts to one thread

ACE - Expert

 • 

23.1K Messages

2 y مضت

Are you under the impression that this is Customer Service...because it is not.  We are customers just like you participating in a customer-to-customer message board.  AT&T will not see your posts.

Constructive

Employee

 • 

29.3K Messages

so i pay my mortgage who pays my taxes and insurance so should i blame my mortgage company if im not happy with my insurance provider since i pay my insurance to the mortgage company?

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

7 Messages

This is why you’re (edited per community guidelines)

(edited)

GLIMMERMAN76

ACE - Expert

 • 

23.4K Messages

@DirkDiggler 

 

come on what does that have to do with it.  And your grammar is horrible..

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Constructive

Employee

 • 

29.3K Messages

ok whatever 

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Constructive

Employee

 • 

29.3K Messages

@

GLIMMERMAN76
you can see the path that this post is going right?
-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

ACE - Sage

 • 

100.1K Messages

2 y مضت

This is why one comprehensive thread.  

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.