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Altum12333's profile

1 Message

Tuesday, November 28th, 2023 5:11 PM

Approved for 9 lines but keeps asking for full payment

Hello, I recently started service with a new iPhone, I have very good credit and was approved for payment plan no deposit.  Rep said I am eligible for 9 lines but when I try to order online or in store it says I must pay in full at check out

Community Support


229.8K Messages

3 months ago

Hello @Altum12333, we hear you, and want to help get this sorted. 


We are going to initiate a DM to help you with your concern.

Please look out for a DM notification from us. (For your reference it's the bell icon on the top right-hand corner of the forums)


Looking forward to speaking with you!


Thank you for contacting AT&T Community & Forums,

MatG, AT&T Community Specialist

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