The phone that makes your everyday epic. Buy the Samsung Galaxy S21 FE 5G now!
Trade In and Get Rewarded!

New Member


1 Message

Wed, Dec 1, 2021 2:25 AM

Added wrong number, need to change it

i just created a new line with at&t and was trying to transfer my number but i typed it wrong, i called the port department and they said they cancelled the port and that i could create a new one instantly but i don't know how i go about that or how the refund process works


Community Support


179.9K Messages

2 m ago

We'll be more than happy to assist you with porting in your number @rivermoralez.


You can add a line following this process.



With regard to the refund process, what specifically incurred the charges you are looking to have refunded? This will allow us to determine the right path for getting that addressed.


We look forward to your response so that we can proceed. Thank you for reaching out.


Darais, AT&T Community Specialist 


Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.