New Member
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1 Message
When will you activate the installed fiber where I live?
Fiber was installed over a year ago at zip code 34496 and internet access is still not available? WHY???????
New Member
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1 Message
Fiber was installed over a year ago at zip code 34496 and internet access is still not available? WHY???????
davemize
ACE - Professor
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3.7K Messages
4 years ago
Assuming the fiber you're referring to was specifically installed for your neighborhood (and not just 'passing through' to another destination), activation can be 12 - 30 months from the start of laying fiber. There's more involved to rolling out the new service than just running the fiber.
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ATTHelp
Community Support
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231.4K Messages
4 years ago
We are happy to hear that you are interested in Fiber, @bolingbr2.
Thank you for reaching out to us with your high speed internet inquiries. We are happy to hear that you are interested in joining the AT&T family! There are several reason as to why internet is not yet available in your neighborhood. Learn all about it within the link attached.
In the mean time feel free to research your address, and sign up to be notified when services are available to your area. We apologize for the inconvenience and ask for your continued patience as we are expanding our services. Thank you!
Ariel, AT&T Community Specialist
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