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davidbk

Administrator

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378 Messages

Wed, Apr 27, 2016 8:47 PM

Welcome Digital Life customers!

Hello and welcome Digital Life customers!


We're happy to see you on AT&T Community Forums! If you have any questions about your Digital Life product or service, please feel free to post it here using the "Ask a question" button, and our community will be happy to help.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Responses

Boefinator

Teacher

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15 Messages

3 years ago

seems like garbage to others....funny seen your post like 3 times on this thread....hmmmmmmm

wdsteve

Scholar

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111 Messages

3 years ago

Got it corrected... hmmmmmmmmmmm!

directv_123

ACE - Guru

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879 Messages

3 years ago

System's not archiving/capturing videos... again...

Fails 3 days out of the week.

ATT still claims it's due to "maintenance"... BullHockey...

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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3 Messages

3 years ago

please do you job right keep my on seve up run fine and keep my acc up to date 24/7
tig1124

Scholar

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93 Messages

3 years ago

Yup, it never ends...I just logged into my account from my laptop and can't get the videos to work from the archive to view, lock or delete.  It just sits, shows the play button as a 'question mark' (good choice, heh), then comes back to the icon with the play button intact.  Never shows the video.  

 

I then went to my phone and accessed my account.  It allowed me to view and manage the videos, but after deleting videos in the archive for one camera I went to the next camera to do the same, and the selected video blinked on/off/on/off so I couldn't view it.  Had to log out, then log back in to do the next two cameras.  This has happened numerous times since January.  It's a complete waste of time - why can't they get these glitches fixed???!!  

 

Seems they can't get all of their platforms (mobile app or laptop web app) to work simultaneously and consistently.  It's just a joke.

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