New Member
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3 Messages
water sensors
I have been trying for a year and a half to get a replacement for a defective water sensor. I was told 3 times, including yesterday that they were out of inventory. A year ago I was given a case number. Yesterday the rep would not own up to knowing about any previous complaint but offered to email me information about a special going on with Brinks. That made me angry. And she never mailed me the info either. What is the deal here?
OttoPylot
ACE - Expert
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20.1K Messages
2 years ago
AT&T sells water sensors?
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Juniper
ACE - Expert
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30.5K Messages
2 years ago
Isn't Brinks a competitor to AT&T Digital Life? If so then OP is contacting the wrong company.
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sgkimberling47
New Member
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3 Messages
2 years ago
ATT Digital Life support.
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ATTDigitalLifeCS
Community Support
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7K Messages
2 years ago
@sgkimberling47 Hello. My apologies for the issue that you are having. I was able to locate your account based off of the email address that you have for the forum. I had a specialist reach out to you and they have left you a voicemail with their direct line to contact them back so we can ship you a water sensor.
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sgkimberling47
New Member
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3 Messages
2 years ago
I was contacted by a very competitant woman who worked out an arrangement with me that was very satisfactory. The technician who arrived was thorough and complete. Good experience!
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ATTDigitalLifeCS
Community Support
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7K Messages
2 years ago
@sgkimberling47
That is great news and I am happy everything worked out.
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