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Contributor

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3 Messages

Fri, Jan 10, 2020 7:25 PM

Smartlabel returns tracking

Smartlabel Return parcel was placed in USPS dropbox on 01/08/2020, I have attempted to track package and it show label created but not in system. Who do I contact?

Responses

Brand User
ATTDigitalLifeCS

Community Support

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5.9K Messages

9 months ago

Hello. Your first contact should be to USPS as we would only see what you see when attempting to locate the package by tracking.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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3 Messages

The package was finally picked up by SmartLabel agent on 01/13/2020.

New Member

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6 Messages

a month ago

Did you ever get notification that the packaged reached the warehouse? Is everything resolved?  (I'm having same issue.)

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