Networking H24

So I get this email from DirecTV saying my receivers are not connected to the internet. They are connected to my LAN and my LAN connects to the internet just fine. I have documented that each of the 3 H24 receivers I have on my network are constantly making DHCP requests of my gateway as logged on my router. I had documented previously that they are attempting to allow media sharing with other devices on my LAN. I have also documented that they are trying to reach the internet using a hard-wired IP address in the 169.254.*.* range. Now since my LAN uses a subnet mask of 255.255.255.0 these attempts to get to the internet with 169.254.*.* will not work. So I must further assume that since the H24 devices are using 169.254.*.* is the reason why I received the email from DirecTV that my receivers are not connected to the internet. Why would I want an H24 to connect to the internet? Maybe DirecTV is no longer with ATT as the categorizations available no longer allow that choice...