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New Member

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2 Messages

Thu, Nov 26, 2020 3:46 AM

Moved Into House with Digital Life; Would Like Everything Uninstalled

Hello,

I moved into my new house that came with what seems to be a partial set-up of AT&T Digital Life.

The previous owners did not leave any information regarding a Digital Life account, but here is what I found to be present:

  • "Protected by AT&T Digital Life" stickers on most of the windows
  • 2 windows and 1 door with sensors (half of sensor on door is missing)
  • Wireless keypad that always says "software update in process," but when I press any button it says "Communication error" (probably from not being synced/wired to any active account)
  • Glass break sensor

There was also the DLC-100 equipment that was left and seems to have never been installed or set up.

My question is if there is a way a tech could uninstall everything and remove the equipment?

Responses

Constructive

Employee

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18K Messages

2 months ago

No you need to remove it yourself

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New Member

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2 Messages

2 months ago

Thank you for your response–I thought so but wanted to be sure before I removed and discarded all of the equipment myself.

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