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Contributor
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1 Message
How to Uninstall Digital Life
I just bought a home that has an ATT Digital Life security system installed. The account is not active, and I cannot afford to have the package. The front door has a keyless, keypad entry. It does not work. There is also an outside camera. All of the doors and windows have sensors, and the keypad/control arms itself randomly. Are there any instructions as to how to remove all of this equipment? If I just start removing sensors, will it set the alarm off?
Responses
ATTDigitalLifeCS
Community Support
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6.1K Messages
a year ago
@NewUser63431 Hello. Please check your private messages. I have responded to your message
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TsoLremotsuCTTA
Tutor
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5 Messages
a year ago
No one helped.
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TsoLremotsuCTTA
Tutor
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5 Messages
a year ago
Nope. We went with SimpliSafe. It was really, really easy to install and they were super responsive. The amount I paid for the new equipment was about the same amount AT&T wanted to extort from me to re-install the old system and the monthly fees are cheaper.
I threw the AT&T equipment in the trash. That was cathartic.
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lsdavis19
Tutor
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2 Messages
a year ago
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lsdavis19
Tutor
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2 Messages
a year ago
I got it out, by hook or by crook:) I manhandled it out & threw it in the garbage since neither AT&T nor Xfinity would help. Lovely holes in the wall, so thankful for that. I temporarily put a canvas print up over one in entry way, I'll have to fix drywall in entry & closet another time.
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TsoLremotsuCTTA
Tutor
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5 Messages
a year ago
I had to do the same thing. 😞 It was pretty easy to do but where they anchored the systems have to be patched. The system is NOT something you take with you, despite what AT&T says. The customer service on this is inexcusably terrible.
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