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Tutor

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5 Messages

Fri, Aug 11, 2017 2:53 AM

Glass break sensors

When are the glass break sensors armed and ready to trigger the alarm?

Responses

Accepted Solution

Official Solution

Brand User
ATTDigitalLifeCS

Community Support

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5.7K Messages

3 years ago

@Gem111 When you arm you system either stay/away or instant, the glass breaks are armed.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Brand User

Community Support

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5.7K Messages

2 years ago

@louiswelke3800  Hello. If you log into your Digital Life app, tap the menu, tap solution center, then it should show that there is an alert found...once you tap on that it should show that the glass break is needing a new battery.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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5 Messages

3 years ago

Thanks. That's what I needed.
#- Please type your reply above this line -##

Sent from Gregg [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Tutor

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4 Messages

3 years ago

So what do I do now,  Glass Break sen and it peeps

Tutor

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5 Messages

3 years ago

Likely you need to replace the batteries

Contributor

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2 Messages

2 years ago

It should show on you system panel and within your dashboard if you have low batteries on any sensor that takes batteries.

Tutor

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5 Messages

2 years ago

Does anyone have issues with garage door sensors telling you the door has opened when it really hasn’t? I get one door notice every night at 11:59 pm
Brand User

Community Support

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5.7K Messages

2 years ago

@Gem111  Hello. Sometimes heavy winds or a bad sensor can cause it, however, you mentioned it happens the same time every night. Would like to get a technician out to you to resolve this for you. If you would please click on my user name and then click "Send PM" to send me a message with your name, address, contact info and account number, so that I can have a specialist contact you to set up an appt for a technician to come and rectify the issue. Thank you

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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