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1 Message

Mon, Nov 5, 2018 6:43 PM

Four Appoints and Four No Shows

I have scheduled four different appointments to have a technical support / technician come to my house to install a garage unit and to fix a camera problem.  I agreed to pay a service fee too.  On four different occasions had missed appt.  No show, no calls and even had a dispatcher tell me on one of the scheduled times that the tech was at my house.  She said I was lying because he showed he was there!  What a total joke.  AT&T you should be ashamed of yourselves... until you unload this ugly step-child you still have AT&T in the name and would expect you to support your product and services.  IS THERE ANYONE AT DIGITAL LIFE THAT CARES.  And could help me!

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Brand User

Community Support

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5.3K Messages

2 years ago

@Mark-In-PA  Hello. My apologies for the issue. If you would please click on my user name and then click "Send PM" to send me a message with your name, address, contact info and account number, so that I can have this looked into and have a specialist contact you to resolve the issue. Thank you

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