Skip to main content
AT&T Community Forums
selinakp's profile



1 Message

Tue, Dec 3, 2019 4:37 PM

DL equipment

I bought a house in 2015 and had the equipment installed with a new account. after the contract was done 2 years later, I canceled the account. I now want to re-open the account with the same name and address and was advised i cannot do that and have to have everything re-installed. I’m the original owner of the equipment and it’s the same house. is it possible to just re-open the account and sign another contract?


Brand User

Community Support


6.3K Messages

1 y ago

@selinakp  Hello. If you would please click on my user name and then click "Send PM" to send me a private message with your name/address/best contact phone number, I can review the previous account and supply you with options for re-opening your account. Thank you

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question