Olgaoberto's profile

New Member

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2 Messages

Sun, Mar 6, 2022 1:58 PM

DigitalLife

Hello! I just bought a house and it has a digital life system installed. Work fine but I am not able to control it with the appt since I don’t have the login. Is there any way I can transfer ownership? I called and customer services want me to buy a new one. Really bad. I need help. 

Community Support

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6.9K Messages

7 m مضت

@Olgaoberto

 

Good morning,

 

Do you know if the system is still actively monitored by Digital Life? If so, you can have them request to transfer the service to your name. They will have to initiate the process since the account is in their name.

 

We are no longer activating new service using previously installed Digital Life equipment. I hope this answers your question.

New Member

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2 Messages

7 m مضت

Hello,

It’s not active with att anymore but the equipment is working because I don’t want the monitoring service. I just want to know how to change my pin code. 
thank you 

Community Support

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6.9K Messages

7 m مضت

You cannot change the PIN code on an inactive system. 

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