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fontp002's profile

Tutor

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7 Messages

Tue, Dec 25, 2018 8:47 PM

Digital life not working on apple watch

Digital life app not working on Apple Watch 4 series. Any ideas how to fix this?

Responses

Employee

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2 Messages

2 y ago

I don't have the option to turn off face ID on my iphone; my only options are location, Siri & search, Notifications, Background App Refresh & Cellular Data.

Tutor

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11 Messages

1 y ago

iP11P, AW6, turned off FID, signed out, signed back in, remember me checked as usual, turned FID back on, even rebooted both, AW6 still not authorized. Is there another path/solution? Called CSR, and "Juan" just said "we don't offer that feature, call whoever you bought your phone/watch from."

Tutor

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11 Messages

1 y ago

That did, thanks! Too bad "Juan" refused to share such a simple fix for a hidden issue...

Community Support

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6.5K Messages

1 y ago

@parksandrec  Glad that it worked! I'm sorry that Juan wouldn't know that... I did happen to go ask one of our developers that I know uses the watch as I didn't know either... Have a great rest of your day!

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