Digital Life is THE WORST. AVOID AT ALL COSTS
I was sold a Digital Life system and the installer came today. He refused to test my wi-fi or anything and started drilling in my brick, wooden doors, walls etc. At the end of it, it would not work because the wifi strength was not strong enough. He then left. I have been on the phone with AT&T Digital Life unable to get through - on hold for more than 2 hours and passes to multiple departments. GREAT CUSTOMER SERVICE. AT&T REFUSES to acknowledge that in order to provide a wireless alarm service that they should provide the CORRECT equipment (ie a correct router and booster which will increase coverage) in order to provide the service. I have been on the phone with Uverse technical service which says they can't provide additional supplies through their system (all computer systems are set up by humans, btw) and that I will have to go to an AT&T store to buy a booster. Why should I ? The mere fact that I was passed between departments, hung up on and generally fobbed off, is indicative that you should STEER CLEAR of AT&T AT ALL COSTS. Don't waste your time on poor customer service and locking you in to a 2 year contract.