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New Member

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2 Messages

Saturday, October 9th, 2021 5:37 PM

Cannot log in to digital life on PC. Getting: Connection Lost: attempting to reconnect message

I can connect to digital life on the app on my smart phone but am never able to on my PC. I constantly get this message: Connection Lost: attempting to reconnect. Spinning circle is there constantly. I can see the home page shaded out in the background but cannot make a connection. This has gone on for over a year.

Community Support

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7K Messages

1 year ago

Good morning,

Please clear the browser cache and then restart your browser and then give it a try. That should work.

New Member

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2 Messages

1 year ago

Thank you so much - that did the trick!

Community Support

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7K Messages

1 year ago

My Pleasure! :-)

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