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j.holmes's profile
j.holmes
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187 Messages

Tue, May 4, 2021 1:33 AM

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Any updates on what will happen to Digital Life

Has anyone heard or received any info. specific to what will happen to Digital Life?

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🤷‍♂️

directv_123

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Following this thread as well...

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@j.holmes  Hello. We are working on solutions and options for our Digital Life customers and more information will be coming soon. We appreciate your patience. 

j.holmes

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@ATTDigitalLifeCS - thanks for the quick response.  As a customer I am caught between a rock and a hard place.  

The Digital Life equipment is dated and lagging behind current products on the market; particularly my exterior cameras.  I am so jealous when I see night vision video footage shared by my neighbors.  

I recently installed the Circle View (HomeKit) doorbell and the night footage is amazing.  I can't say the same for the Digital Life camera that sits above it.  

Do you know if AT&T is focused on both keeping Digital Life service online once the 3G network is sunset and product investments?  

Community Support

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@j.holmes  Hello again. I completely understand your concerns. I would ask that you give us a few more weeks and we will then be able to provide you with the options. We are working on everything and more information will be coming soon. Thank you.

j.holmes

Scholar

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Any updates?  

j.holmes

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Here is an article I ran across today suggesting the 3G network will be shutdown in 2/2022.  Would be helpful to have some guidance so that your customers can plan accordingly. 

https://apple.news/AwIMaKCM2SOS64aiNRspmNA

(edited)

Community Support

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@j.holmes  Hello. I completely understand that you would like information and we really appreciate your patience.  We want to ensure the best experience for our customers so   we are working on everything, more information will be coming soon and we will communicate with our customers at the appropriate time. Thank you.

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