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Tutor

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5 Messages

Mon, Jun 24, 2019 9:10 PM

Adding additional door locks to door package

I currently have a digital life package that includes a door package.  In that package I have a garage door controller, and three keyless door locks (BL1).  I would like to add two additional door locks but I don't see it in the equipment that I can buy.  I know the locks are Yale BL1 and they are also available from Amazon.  Since I can't seem to get the locks from AT&T, can I just buy my own and learn them into the system?

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Official Solution

Brand User

Community Support

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5.4K Messages

9 months ago

@MWLong  Hello. Due to the configuration of the door locks, purchasing the same model from another company will not work with your Digital Life system. You are able to purchase an additional door lock by logging into your Digital Life account via online and going to the shop option.  Below  is the link , then click "Log in" and then "Manage account" . Once you log in thru that, about half way down the page are the door locks. Let me know if you have any other questions.

 

 

https://my-digitallife.att.com/learn/home-security-and-automation

 

 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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5 Messages

9 months ago

I'm sorry, but there are no door locks on that page.  There are Contact Sensors, Window Sensors, Active Doorbell, Glass Break Sensor, Carbon Monoxide Sensor, Keypad, Motion Sensor, and finally Indoor Siren.  And I pressed the Show More Devices button just to get THAT many devices to show.  There is a button that says Show More Packages, but it does nothing.

Brand User

Community Support

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5.4K Messages

9 months ago

@MWLong  Hello again. Interesting as I see them on my end when I log in. Can you click on my user name and then click "Send PM" to send me a private message with your name, address, account number and best contact phone number and I will have a specialist contact you directly to order one for you.Thank you

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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