Announcements
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 3/31. See all protection plans.

Contributor

 • 

1 Message

Fri, Oct 11, 2019 8:08 AM

ZTE z222 - Windows 10 PC does not see phone attached via usb

I've want to export contacts, photos, and other data from my flip phone zte z222 to a Windows 10 pc.  The AT&T tutorial info suggests that when I connect the phone to the pc using a usb cable, I should be able to view the phone as a removable drive and I should have access to content that I can drag and drop.  I tried, and nothing I did gave me visibility to the attached phone.  Looking for help to export contacts and photos as first priority.  

Responses

Brand User
ATTHelp

Administrator

 • 

108.6K Messages

4 months ago

Hi @zigmund,

 

Thanks for bringing this to our attention! Allow us to assist.

 

If this method is working for you, there are several others you could try. Please view the Android page for transferring contacts. There are several different methods listed on the page, which you can use to transfer your information. Let us know if this helps!


Collin, AT&T Community Specialist

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

 • 

1 Message

a month ago

just wondering if you ever figured this out?? having same issue i can see the phone in devices after downloading driver but cannot access anything?>